Terms of Service
Strawberry™ Terms of Service
OVERVIEW
This website is operated by Strawberry™. Throughout the site, the terms “we,” “us,” and “our” refer to Strawberry™. We offer this website, including all information, tools, and services available from this site to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein or linked. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services. Acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update or modify any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the website following any changes constitutes acceptance.
Our store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By using our store, you confirm that you are at least the age of majority in your jurisdiction, or have parental consent to use the site. You agree not to use our products for illegal or unauthorized purposes or violate any laws in your jurisdiction.
Any violation of these Terms may result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding payment data) may be transferred unencrypted and adapted to technical requirements. Credit card information is always encrypted.
You may not reproduce, duplicate, or exploit any part of the Service without express written consent.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on the site is inaccurate or outdated. It is provided for general use and should not be solely relied upon for decisions. You agree it’s your responsibility to monitor changes to the site.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Product prices may change without notice. We may modify or discontinue the Service without liability.
SECTION 5 – PRODUCTS OR SERVICES
Some products may be available exclusively online and in limited quantities. We have made efforts to accurately display colors and images, but cannot guarantee your device's display is accurate.
We reserve the right to limit product sales geographically or individually. We may discontinue products at any time.
We do not guarantee that our products will meet your expectations or that errors in the Service will be corrected.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to cancel or limit any order. We may attempt to notify you of such changes. You agree to provide current and accurate account details for all purchases.
SECTION 7 – OPTIONAL TOOLS
Third-party tools provided via the site are used at your own risk and without warranties. Future features or tools will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content linked from our site. Review their policies carefully.
SECTION 9 – USER COMMENTS
You grant us permission to use any content or feedback you submit. We may edit or remove content deemed inappropriate. You agree not to violate third-party rights or post unlawful content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal data is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
Occasionally, the site may contain errors or omissions relating to product details, pricing, or availability. We reserve the right to correct these at any time without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site for unlawful purposes or to violate any laws or rights. We reserve the right to terminate access if you breach these terms.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All Strawberry™ products are for personal use only. By using our products, you accept full responsibility for their use and any risks involved. We make no guarantees regarding performance and disclaim liability for any loss, damage, or injury resulting from use.
The site and services are provided “as is” and “as available,” without warranties of any kind.
SECTION 14 – INDEMNIFICATION
You agree to indemnify Strawberry™, its affiliates, and employees from any claims or damages resulting from your breach of these Terms.
SECTION 15 – SHIPPING, DISPUTES & CHARGEBACKS
Shipping may take up to 30 business days. By purchasing from tryStrawberry.com, you agree not to initiate chargebacks or disputes within this window.
You must email us at support@trystrawberry.com first to resolve any issue. Failure to do so may make you liable for damages, legal fees, or court appearances.
If your order never arrives and you reached out within the time frame without response, you may pursue a dispute without penalty.
SECTION 16 – TERMINATION
Either party may terminate these Terms at any time. If you fail to comply with any term, we may terminate the agreement and deny you access.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with our posted policies, represent the entire agreement between you and us. No waiver of rights is implied by failure to enforce any provision.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the State of California.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We may revise these Terms at any time. Continued use of the site after changes are posted constitutes your acceptance of those changes.
SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS & CONDITIONS
Strawberry™ (“we,” “us,” “our”) offers a mobile messaging program. By opting in, you agree to these terms and our Privacy Policy.
1. User Opt-In
You agree to receive marketing messages via SMS/MMS to the phone number provided. Consent is not required to purchase. Message/data rates may apply.
2. User Opt-Out
To unsubscribe, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. You may receive a confirmation message. No other method is valid for opting out.
3. Program Description
Our messages include promotions, updates, and checkout reminders related to our skincare products.
4. Cost & Frequency
Standard message/data rates apply. Message frequency varies based on interaction.
5. Support
For help, text “HELP” or email support@trystrawberry.com.
6. MMS Disclosure
SMS will be sent if MMS is not supported.
7. Warranty Disclaimer
We are not liable for delays or failures in message delivery, which depend on your carrier.
8. Participant Requirements
You must have a mobile device capable of receiving messages and use a supported carrier.
9. Age Restrictions
You must be at least 13 to participate. Users aged 13–17 must have guardian permission.
10. Prohibited Content
You may not transmit unlawful, offensive, or prohibited content.
11. Dispute Resolution
All disputes will be resolved via binding arbitration in Los Angeles, California, under AAA rules. You agree to waive class actions and jury trials.
12. California Law
We comply with CCPA and other state-specific regulations. You agree to applicable SMS exemptions if you reside in California.
13. Miscellaneous
You represent that you have the authority to agree to these terms. Updates may be made at any time, and continued participation signifies acceptance.